Terms of service

Last updated: September 9, 2026

These Terms of Service govern your use of smartmowerhub.com and any purchases made from SmartMowerHub (“we,” “us,” or “our”).

By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Terms

You must be legally capable of entering into a binding contract in your jurisdiction to use this website or purchase from us.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit malicious code, viruses, or other harmful material through the website.

2. Product Information

We aim to provide accurate product descriptions, images, specifications, compatibility information, and pricing.

However, product details may occasionally contain errors or may change without notice due to manufacturer updates.

Product images may differ slightly from the final item received because of model revisions, packaging changes, display settings, or regional variations.

3. Pricing

All prices displayed on the website are subject to change without notice.

Prices are shown in the currency selected or displayed for your region.

We reserve the right to correct pricing errors, including after an order has been placed. If a significant pricing error affects your order, we may contact you before processing it.

4. Orders

Submitting an order does not automatically mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:

• suspected fraud;
• pricing or inventory errors;
• incorrect product information;
• payment authorization issues;
• unusually large quantities;
• misuse of promotions;
• shipping restrictions.

If we cancel an order after payment has been captured, we will issue an appropriate refund.

5. Payment

Payment must be completed using an accepted payment method available at checkout.

You agree to provide accurate and current billing information.

Payment processing may be handled by third-party payment providers, including services available through Shopify.

6. Shipping and Delivery

We currently serve customers in the United States and United Kingdom.

Estimated delivery time is generally 3–5 business days after dispatch, unless otherwise stated.

Delivery times are estimates and may be affected by carrier delays, weather, public holidays, customs, address issues, or other circumstances outside our reasonable control.

For full details, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Customers should review that policy before making a purchase.

Nothing in these Terms is intended to limit mandatory consumer rights that apply under applicable law.

8. Product Use and Installation

Customers are responsible for using products in accordance with:

• manufacturer instructions;
• safety warnings;
• installation requirements;
• operating manuals;
• local laws and regulations.

Some robotic mowers may require configuration, mapping, charging-station installation, RTK positioning, perimeter wire installation, or other setup.

We are not responsible for damage caused by improper installation, misuse, unauthorized modification, or failure to follow manufacturer instructions.

9. Manufacturer Warranties

Certain products may include a manufacturer warranty.

Warranty terms, duration, coverage, exclusions, and claim procedures vary by brand and product.

Manufacturer warranties are separate from our store return policy.

Where appropriate, we may assist customers with information needed to pursue a warranty claim.

10. Product Availability

All products are subject to availability.

We do not guarantee that any product will remain in stock or available at a specific price.

If an ordered product becomes unavailable, we may contact you with available options, including cancellation and refund where appropriate.

11. Intellectual Property

All website content, including text, layout, graphics, branding, icons, and original materials, is owned by or licensed to SmartMowerHub unless otherwise stated.

Third-party trademarks, brand names, and product images belong to their respective owners.

You may not reproduce, distribute, modify, or commercially exploit our original website content without permission.

12. Third-Party Brands

SmartMowerHub may sell products from third-party manufacturers including brands such as Husqvarna, Segway Navimow, Mammotion, Sunseeker, and others.

Unless explicitly stated, SmartMowerHub is not affiliated with, owned by, or operated by those manufacturers.

All trademarks remain the property of their respective owners.

13. Third-Party Services

Our website may use third-party services for:

• payments;
• shipping;
• analytics;
• advertising;
• customer support;
• fraud prevention;
• ecommerce functionality.

Your use of certain third-party services may also be subject to their own terms and policies.

14. Prohibited Uses

You may not use the website to:

• violate applicable law;
• infringe intellectual property rights;
• submit false or misleading information;
• engage in fraud;
• interfere with website security;
• scrape or extract data in an abusive manner;
• upload malicious software;
• attempt unauthorized access to systems or accounts.

15. Accuracy of Account Information

If you create an account, you are responsible for maintaining accurate information and protecting your login credentials.

You are responsible for activity carried out using your account unless caused by circumstances outside your control.

16. Limitation of Liability

To the maximum extent permitted by law, SmartMowerHub will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful.

This section does not limit mandatory consumer rights.

17. Indemnification

To the extent permitted by law, you agree to indemnify SmartMowerHub against losses or claims resulting from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

18. Force Majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including:

• natural disasters;
• severe weather;
• carrier disruptions;
• labor disputes;
• government actions;
• supply-chain interruptions;
• cyber incidents;
• telecommunications failures.

19. United Kingdom Customers

Nothing in these Terms limits rights available to UK consumers under applicable law.

UK customers may have statutory rights relating to:

• cancellation;
• faulty goods;
• refunds;
• repairs;
• replacements;
• distance selling.

Where these Terms conflict with mandatory UK consumer law, the mandatory legal rights will apply.

20. United States Customers

Customers in the United States may have rights under applicable federal and state consumer protection laws.

Nothing in these Terms is intended to waive rights that cannot legally be waived.

21. Governing Law

These Terms will be governed by applicable law based on the jurisdiction relevant to the transaction and any mandatory consumer protections that apply.

We do not intend these Terms to override mandatory legal rights available to customers in the United States or United Kingdom.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will always be available on this page.

23. Contact Information

If you have questions about these Terms of Service, contact us at:

SmartMowerHub
Website: smartmowerhub.com
Email: contact@smartmowerhub.com